ZAMA 有KYC驗證失敗的嗎？ 來一起集體申訴一下吧 大量社區用戶在 @zama 的註冊流程中被 Sumsub 判定為驗證失敗，且系統不允許重新提交，直接顯示為 final decision 這不是個例，我發現有很多朋友都驗證失敗且無法再次申請註冊 在此希望 @zama - 能夠允許重新提交 - 提供失敗原因 - 提供人工複覈通道 希望 @zama 和 @sumsub 能夠注意到一下這個問題並且重新給驗證機會 // I (and many other users) were marked as verification failed by Sumsub during ZAMA’s registration process, and the system does not allow resubmission. The decision is labeled as final. This is not an isolated case. It is a systemic problem Here, we sincerely hope that @zama can: - Allow users to resubmit their verification - Provide clear reasons for the failure - Offer a manual review channel We hope @zama and @sumsub can take notice of this issue and give users another chance to complete the verification. @randhindi @pascal_paillier